October 3, 2013

Taking your work across boundaries

Few freelancers have had the opportunity to work across the boundaries. This means that some of you have worked across organizations and country borders. Teams located across the world usually operate at a time which is convenient for all the members of the team.

The teams that work across borders mostly do not see each other face to face. They would have seen each other only through company websites which host their photographs. But these teams have an understanding with each other. This understanding is mostly on professional grounds. The agreement would be to cooperate with each other to get work done. This is to ensure that the work gets complete well in time. There are no other emotions etc which run in between.

While working across boundaries, the most important factor to keep in mind is whether you understand the communication between teams. Many times, there are issues on understanding the accent, language and the words used and also the actual communication. So it is better to have conferences where the communicator communicates well and asks for affirmation form the audience if the same is clear to the team and understood.

There are net meeting devices which customarily help to project the required training material and information sheets across to the laptops or desktops of the team members. This ensures that all the members are on the same page and communication becomes easier. While doing presentations or while sharing spread sheets and diagrams of the project, this becomes an easier method to quickly do comparisons, reports and to send the right message across. Many times when more than two people are in the conference, this is an easier way to share expectations for the future. While confirming the same through telecom is a secondary measure.

Where there are clarifications from team members, they could use online forums or chat messengers to clarify on what they need to do. Emails confirming the topics can then affirm the agreed points.

It is foolishness to think that working across borders sitting at your desk top is easy. Small misunderstanding pave way for bigger problems and hence it is important to have the communication right.

Weekly online meeting can solve issues to a large extend. Noting down what needs more coverage, clarification and clarity needs discussion with all key stake holders. Such collaborative work is always rewarding at the end when the project takes shape well.

It takes competency both in your work and in relationship building to work across borders. To be sensitive to the cultural and personal background of the person at the other end will help you to fare better, while being with them. Once the comfort level is established, you could leverage on it to get superior work done.

Tone of voice used while speaking, matter a lot. Please ensure that you use a very subtle clear tone, with neutral accent, while speaking. This will ensure right warmth in the communication. Together with the right words, your communication will appear trustworthy to the diverse resources that are listening to you at the other end.

Many a times the change required is in the way we interpret the whole work in front of us. There are times when, as freelancers, we may have to take a higher responsibility in understanding the work that needs delivery since the responsibility of creating it lies with us.

Understanding others is of utmost importance here, since the role we play in the team will be successful only depending on the understanding we have with them. Building consensus on certain project plans and action plans are basis this collaboration. The influence we have on others matters as it reflects on the work we do and the opinion others have on us. Active collaboration impacts the greater idea and output.

Milestones are helpful while planning your projects across borders. Each team and member will have to have a milestone of achievement for their work. These needs close monitoring for results. Last but not the least is enrolling the right people to work together. If there are hiccups, it is better to replace people who do not gel together as a team. This is to ensure that work gets the right focus.

So dear friends if you are part of a larger team or plan to work across borders, I hope this provides a good insight for you. Let this give you guidance to working conditions and expectations that arise in such situations.

K Saravana Kumar

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August 25, 2013

Creativity – a freelancer’s path to success

Creativity is an art. The way you project yourselves on the things you handle in everyday life to the tasks you do requires creativity. Its the key criterion to compete and remain successful in freelancing career.

Creativity comes along with experiences. There are many ways to be creative, to get new clients or to make better use of equipment and office space.

Some tips include using a different device like ipad or a computer to split the work you do just watching tv or can be to upgrade an existing system if you can’t afford a new one. Recreate the area where you work, keep changing the screen or paintings rent a different place to work,working along with tour group of friends once in awhile. Marketing yourself also shows how creativity you are. Make variety of cards to let your friends and relatives know the services you offer so that they could depend on a reliable person instead of a stranger.

The options are many, all you need is to try think a bit out of the box.

These examples help you grow as a freelancer.

Having known the inspirational quote of Pablo Picasso,

Every child is an artist. The problem is how to remain an artist once we grow up.

We should stick to the creativeness we own. At every moment one must remember to be unique. There are many people who can do the same repetitive task with training. To make a difference as a freelancer and to be the first pick for the people outside, the art must be mastered.Never lose the uniqueness.

Give customers gift

To attract customers and to succeed in business you must use creative approaches. One such would be gifting your regular customers.The market trends keep changing with time and is often difficult to meet the customers expectations. Offer free services every now and then. This will help retain your customers for the second and third time.Send them your brochures along with goodies on special occasions . in big companies they have people to monitor and do these but as a freelancer it’s your responsibility to track your customers. When You feel low and when the number of clients are getting less these techniques help you boost your freelancing career.Use your fantasy and implement these things into your business plan. Make customers want to come back and you will have the best possible chance to survive.

Reward!

Own a website or a blog and keep updating your recent work. This will increase the number of readers visiting your site.Giving something extra to the visitors on your website always is a good thing. As a freelance blogger help people with tips that can help them gain more hits. Gift a new member who joins in your portal. Conduct quizzes more often. This helps you get more contacts with the interaction you do.Post some useful suggestions on how are to present a particular information. This will potentially give more clients for you.

Treating your clients

Clients are more valuable for one to be successful. Giving existing customers good offers as mentioned in the previous tip is important. But remember to be service minded.Maintain your limits to satisfy the customers. The attention you pay to the customer is important it will make him feel he is important and make him more loyal. Use positive language when you talk or write to him. Remember to let him know that his feedback is always appreciated. That way you can keep making your services more and more attractive and get happier clients. Don’t forget that existing clients can be the best advertising you ever get!

Feedback

In Order to become a successful freelancer getting feedback is critical. You can ask your friends or family to improve the services you provide.Not only should you have comments enabled on your website for feedback but should remember that you work towards to achieve it. . Most important of all, every time when you have finished your project – ask the client what he thinks.This attitude makes your client feel the client important. Getting someone else’s opinion is always good and this will help you to become even more successful and have a fresh mind.Having a fresh perspective of doing things is always essential to succeed. when your share your thoughts and ideas it will kindle the thoughts of others as well and hence the combined result based on these ideas help you provide a better product.

Steve jobs has given to us a wonderful quote based on this synthesizing which leads to an amazing creative product which is ,

“Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, they just saw something. It seemed obvious to them after a while. That’s because they were able to connect experiences they’ve had and synthesize new things.”

Take the time you need!

At the early stage of taking a work, we might be very enthusiastic to execute but as time goes we might lose the interest to perform. Its our responsibility to stay motivated and give a better service to the client as promised. Don’t compromise yourself to postpone any job you take. Its creativity which makes you do things better. When you get a task or commit yourself to take a job make sure you give the timeline to yourself.This not only helps you to complete the work but you will have ample space to think about the task the ways to implement it, the enhancements you can do while working on this.

You need to have a strong impression created that each days work is not dragged to the next.

This is so important, it can’t be mentioned enough. Same as with the tip about learning to say no.

A successful freelancer is one who manages time and handle the project effectively. Reputation matters for a freelancer. Make sure your clients don’t go to anyone else other than you.

Hope these tips helped you to bring back the creativeness!

K Saravana Kumar

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August 20, 2013

Knowledge sharing

There are many ways to learn…One such way of learning for a freelancer is by sharing knowledge. Few of us restrict ourselves to share the knowledge that we gained. May be at a few cases its valid but not always.

An individual must possess the nature of being curious and in the motive of getting inclined to improve oneself and use the full potential of the tools. It is important that a freelancer is aware of his environment to be able to act effectively.

Pros of Passing knowledge

The invention and the discoveries of many things in the world are known to us only because an individual has shared it. The base to know anything is by sharing it. You will not get emptied when you share it, you will have wide opportunities then.

When you tell someone about what you have learnt, none will agree to it in the first go. Millions of questions might arise, through which you will have the possibility of exploring more. The loop followed is infinite once shared.

Same way a Freelancer gets the chance to work in many sectors and technologies as his goals are short term. He gains more knowledge and if not shared it will go waste. He/she can’t hold remembering it for years and next time they will have to dig it again and might not find the desired results then.

It’s a good practice to pin down any new thing done and share. We now got many tools these days such as blogs, forums, portals, social networking sites and others to accomplish this. After learning a new advancement, make a video or take a screenshot write few notes about it and post. The comments that you get in as a response to it will make you a better person.

For instance, if the code developed for software weren’t shared on the Internet every organization had to work from the scratch and when they are done with it, the delivery time would be nearing. This wouldn’t have let us do any new inventions and have resulted in sitting idle working on the same technology.

One must understand the reason behind sharing. It reduces the amount of time one will take to work on the task. The stress will be reduced leading to better results.

We will be one among the individuals who has stepped forward to develop the technology, or anything for that matter.

For Freelancers who work on hiring people

Let’s now put things in a different perspective. Freelancers not only do work on codes, blogs but there are many volunteered to hire people. Why not we concentrate on collecting the materials, white papers published for that specific job and provide to individuals who has a passion in improving in that specific field. Give them a timeline to go through stuff that you have shared and employ them. This will result in having quality freelancers for your organization.

Why fear to lose

Freelancing is not always for earnings and investment. It’s more valuable than one might think. Have in mind that when you have a question there will be loads of people who come forward to help you.

These days there are a lot of sources from where information could be gained. In an evolution such as this one might not have the need to depend on an individual… The search engines are well advanced and they will be able to help you find out what’s required in fraction of secondly. However this will not last long, one must keep gaining knowledge and make sharing as a practice. It can take different forms.

Always two heads are better than one. If you are not willing to share knowledge to an entire group share it among people of your interest. Form a group of individuals who has the same like as yours. It’s always good to process the information through different number of people to get better inputs. This is because that individual would have undergone various situations where the application was used likewise with the other person. This type of collective thoughts put together and a new product is developed. All the members of the group should be involved in the learning process but also the transmission of knowledge, without which its integration is useless.

Recognition received

As you are the master of the work you do, many people come and approach you. More than you getting to know many advanced techniques from them your recognition is spread across.

The individual you trained might became a popular person one day but know that if you are not given the initial education and knowledge you will not be the person you are today.

Create your own blog space and share knowledge. You will have a greater audience and people will be waiting to get your inputs. The satisfaction you gain out of it is enormous. There’s enough room for everyone to grow.

Make learning interesting

Knowledge sharing not only helps you grow but sharpens your brain by sharing your thoughts to others. Make the way you learn interesting. While you learn, prepare some slides and put the knowledge gained in points. You should also look at innovative approaches to showcase your learning. None wants to read a lengthy document nowadays as the people wants the work done as soon as possible.

People’s expectation is high and so is the demand. Unless we share great content, our thoughts won’t be valid and will suffer because we are in the era of content marketing.

This allows accelerated decision-making in business situations. It also brings different competitive advantages, either internally, or towards a client. You will be considered as the leader of the market strategy with the way you project your inputs. This will give a better industry exposure. The more complex the requirement is more we gain out of it .

These types of approach greatly contribute to building a strong freelancing culture, allowing great people to stick to a great human adventure!

K Saravana Kumar

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August 19, 2013

Stay Updated to survive

A freelancer’s life is most of the time prone to danger as there is a wide competition. There are a lot of new graduates passing out of the college every day and they all come to work life knowing better technology and are advanced. The technology changes might not be very diverse and immediate but the ideas to approach the tasks might take different forms. It doesn’t strike our mind when we work on the same thing; we need to keep our minds open to all the upcoming trends.

The difficult part of staying up to date is trying to learn everything that’s new. That’s when an individual tries to make a mistake.

Tips to stay updated:

You need to focus on one particular objective. Decide what’s best for you, what your passion is all about. How the market trend is rising and the benefits you gain out of it. Once you have streamlined your goals you can concentrate learning about that specific phenomenon.

Make sure you focus on the path to accomplish the goal every time you tend to get diverted. Dig to the core part where you feel the trends get changed on the technology you have in mind, and subscribe to it. This helps you filter out all the other noises from super Internet gateway. This type of subscription also reminds you, the times you get switched to other diversions.

Most of us would be aware:

“In Order to be irreplaceable, one must always be different” – Coco Chanel

Give yourself a deadline to learn some topics, try implementing them so that you can always remember what you have done. Stay committed, you can make use of the time you allocate to the Coffee breaks, while you commute and the list goes on.

Take some small projects and work on it till you have the confidence to work independent. Initially it wouldn’t be interesting and you might feel lazy and lagging behind but after all that one day you can be sure that you are going to shine.

Keep trading knowledge. You can achieve this by archiving the notes you collect while browsing, saving your favorite links and going through them when you find your leisure time, taking a look at some reputed blogs, videos and social networking sites such as LinkedIn where you find the topic of your interest and get together with people of that group. To keep up with the progress in the field, it’s always best to identify the sources to use. It’s effective to attend conferences, trainings related to your objective which will kindle your thoughts and gives you fresh ideas. Talk to your colleagues or in forums where you think you can find people of your interest. Sharing your knowledge and gaining from them is the best exercise for attaining your focused objective.

Always have in mind the scope is global with many talented people and the comparison is huge. The intense of attraction by the clients towards you will be more when you stay current and updated. Make sure your resumes are updated when you are looking for projects. They speak for you and help you get more chances.

Interests of individuals keep changing with time. For example , An individual does business for about 20 years now and he has not updated enough to survive in the market it not only affects his growth but the entire network gets affected. He will not be able to pay the employees nor satisfy his own benefits he enjoyed earlier.

People get easily bored of the most common stuffs we see every day.

As a freelancer staying updated, can make you fit into the market changes anytime. The opportunities keep growing and you will be able to sustain for a long period of time. The advantage of being in this field is you will be able to work on multiple tasks and get a wide exposure. You will be able to make better decisions and you will be the first to grab when any opportunity comes. Having said, you might also have a chance of owning a complete project having peers to complete the job, just because you have mastered the skill well before others. You will earn the respect of others being a leader.

Stated by the naturalists already:

“It is not the strongest or the most intelligent who will survive but those who can best manage change.” ― Charles Darwin, We must be flexible enough to learn and approach the path to our desire. The passion in us must keep growing and inspire us to finish what we have started with. It must be hand in hand and without them we might tend to lose the string where we holding on to.

While we wake up, the dreams in us should push us to stay excited boosting us to learn more and more. Learning will take you very less time than searching for clients to approach you. You ought to be wise to pick up the best choices to get rewarded out of it.

There’s a greater probability of finding jobs when you have prolonged connectivity to the work group you know. As the market trends are changing every day, it’s always wise to stay updated. To specify, a blogger can’t always write about one topic and stick on it. He/ She might lose readers then. For the first few instances it will stream praise-worthy but later on the comments and the views will reduce. The conception of projecting a particular thing must change with time. An individual’s creativity also plays a role in it. Not all bloggers get the most number of readers.

It’s not about being updated, but also projecting ourselves to the crowd outside. If there seem to be new possibilities sticking to your ideas people will rely on you. The Survival of the fittest always is applauded and gets plenty of shots. Hence as a Freelancer one must have in mind the set of rules they must make for themselves.

K Saravana Kumar

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August 18, 2013

Top 10 reasons why Freelancing is fun

Freelancing life has a lot of benefits. It’s not the same as the software engineer’s life or a business man life. You get all the freedom to work independently without anyone controlling you… While you have the liberty to work you also enjoy the money that you earn all by yourself. Work can be done anytime as you control it, being a freelancer and you make the schedule. The dependency is reduced; this is one of the major advantages of being a freelancer.

Some other reasons why freelancing is fun:

Sharing and its benefits

Sharing is taught at a very early stage to a person. For a freelancer sharing is a basic criterion to succeed. The way to achieve this comes with the knowledge you have and your experience. The more you share the more chances you get to interact with people. This helps to stay updated of the current happenings in the industry. Being a freelancer and working from home helps to get to know more contacts than people in business.

The work a freelancer gets is discrete and smaller in quantity. Hence the opportunity increases proportionately.

Freedom and no need to quit your day job

By choosing freelancing as a career path, people enjoy more freedom and they need not report to any senior authorities on the work they do. This benefits many workers and they have the flexibility to do work when they can.

Freelancers also get to continue the day job and work in their free time. This gives double income and helps when the need could not be satisfied. You might not be occupied all the hours at work so when you find time in your breaks or when you travel to your day work, you can do your assignments or meet people.

Owning

Owning is a gift. Not all get the chance to own something. A freelancer is gifted with this chance. It makes the individual feel as an entrepreneur and he takes it serious and puts all the effort he can to make it a success. A freelancer never has to rely on someone to give work. Owning your own business in turn allows you to create and contribute, which gives you personal satisfaction. You can participate in every step of the decision-making process, or you can hire competent people to make decisions in the best interest.Productivity, pricing and marketing plans are all under your control, and the income you earn relates to those activities.

Passion

Any individual can be a freelancer either by necessity or by passion. Many of them who wanted to develop their career and who has a passion to do a specific take up freelancing. The more passion you have the interest is high and belter quality work you deliver.

You tend to search and collect a lot of new things by which new products are developed.

Group fun

You can work individually or with a group of people based on your convenience. Some people are forced to work alone because of the household hurdles in that case an individual can take ownership of forming groups in that particular area or particular subject where they work. This type of like-minded people being together increases the integrity and the interest. While you do this kind of get together meetings not only you get introduced to many people but will make you feel fresh. The ideas in you will get cultivated and thoughts will be invoked. You can help out each other to find clients or share work in critical situations.

Level of exposure

Freelancers have the benefit to work in different assignments. The assignments might be small or large but to do a specific work on a platform a person has to have a good knowledge on the subject. With this the person is technically improved and as he gets the chance to deal with various people the exposure is huge.

No commute

For a freelancer travel time is completely not present. This adds extra time for you to do work. As a freelancer the expenses can be completely avoided for travel, fuel and other maintenance. The stress involved while traveling is no more present for freelancers. The virtual world internet has helped people sort out these issues.

Credit you receive

You own the entire credit for what you do when you are a freelancer whereas other individuals will not be able to enjoy this benefit. The work and the money you get out of it is entirely yours.

Many people who are recognized around the world are successful in the freelancing industry. The exposure you get makes you reach enormous heights.

Job security

Even when the market is low and when many people are forced to leave out of their jobs a freelancer has no worry about it. The market trend does not hugely affect the freelance contributors. With many contacts they have and the regular clients they meet, freelancers continuously get assignments. The job security is maximum in this case.

A freelancer also has the credit of changing clients every time they are not comfortable. While they can work on a particular job they also can search.

Industrial politics

This field also doesn’t involve politics. None is present to form groups or compete with each other to showcase better. Of course there’s competition but here it’s smooth and it’s based on an individual to compete or not. The forceful work and team politics is null. Meetings and business trips are non-existent for freelancers.

Having said about all the benefits of a freelancer one must be now proud of the career path they have chosen as a freelancer. It’s us who has to decide how interesting we could make our life to be. The more you focus on the goals to succeed the more interest you will tend to show on the job.

Remember, its happiness and the feeling you get when helping others which makes you stick to the freelancing industry.

K Saravana Kumar

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July 3, 2013

Freelance Mystery Shopper

According to Oprah Winfrey, being a mystery shopper is one of the most uniquely satisfying careers ever. It can never go out of style and there is always a demand for mystery shoppers. Freelance mystery shoppers have a lot of potential in their hands to make it really big for themselves. Every organization values independent and unbiased opinions about their services and products to stay about the competition.

Mystery shopper is a person who is hired by a company or independent agencies to literally ‘check out’ the services. Mystery shopping can include tasting food, evaluating customer care services, checking the quality of products etc. A freelance mystery shopper has the freedom to say no for a job. In order to become a successful mystery shopper you need to have the following skills/qualities:

Excellent Memory

As a freelance mystery shopper, you can’t just walk in to a store and start noting down points and observation. You will have to do after you are out of the store and therefore you need to have excellent memory to retain what you saw and observed. Having a good memory will also help you keep in mind the employer guidelines when on a project and this way you will be able to observe better.

Ability to remain Unnamed

A mystery shopper must know how to conceal his/her true identity. You have to remain unnamed and carry out the instructions precisely. There are a number of showrooms that have web cameras, which the employer will use to verify your shopping experience. If you reveal your identity then the whole object of mystery shopping fails.

Great observation skills

Most people have good observations skill but a mystery shopper has to have great observation stills. Being aware of what is going around you when you are on a project is very important. Missing out a single detail can lead to a faulty report.

Writing Skills

Most employers don’t ask for a very good writing skill but you should have basic and good writing skills. Basic knowledge of grammar and punctuation will help a lot on writing a good report. You must also have a basic knowledge of excel sheets to maintain a record.

Availability at all times

Mystery shopping is not a 9 to 5 job. The projects can have various timelines. Sometimes you might have to visit just as the store/service is opening or sometime you have visit during rush hour or sometimes during the closing time. Therefore, you need to be available at all time to take on a job. Another thing to keep in mind that freelance mystery shopping is not a regular job and there are no fixed durations.

Ability to meet deadlines

As we said in the last point mystery shopping assignment, don’t give you much time to complete them. Most service checks or mystery shopping assignments have to be completed in a day or two of assignment. Therefore, you much be committed and reliable in terms of meeting deadlines.

Honesty and Professionalism

When you submit your report as a mystery writer it will be read by the location which you have visited therefore you must at all times keep your report professional at all times. Offensive comments and works are unnecessary. Be honest at all times and don’t try to fib in your report. Many mystery shoppers tend to make the mistake of lying on the report or being biased in their opinion in order to appear good. This kind of practice is to be avoided at all times.

Mystery shopping can be a lot of fun and highly satisfying if you do it by the book.

K Saravana Kumar

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March 4, 2013

Getting Started As A Freelancer

“When inspiration does not come to me, I go halfway to meet it.” – Sigmund Freud

Getting started as a freelancer is very much like chasing your own dream. Freelancers have full freedom to make a career out of whatever they wish to be. As they say  that it is the first step that is difficult; this short guide on how to get started as a freelancer will help you take that first step to a successful and fulfilling career.

How much time do you have?

The first step is to decide on how much time you can devote every day to working. You can work full time, part time or vary your timing depending on the project on hand. The amount of time you have in hand will help you decide the amount of work you can undertake and help you build up a schedule.

What is your area of interest?

The next step is to figure out your area of interest in which you want to work in. The biggest advantage of working as a freelancer is that you don’t have to limit yourself to one particular field only. There are many fields for you to choose from such as writing, software design, software testing, acting, designing and producing artifacts, tele calling, counseling, translation, tutoring etc. Even these fields have many subfields, for example, writing includes blog writing, article writing, website content etc.  Similarly tutoring freelancing jobs can be based on language, subjects etc.

Prepare yourself

Once you have decided on which area you are going to look for work for, it is then time to prepare yourself.  By preparing yourself we mean that you should brush up your knowledge about your area of interest.  Checkout various freelance directories to what kind of jobs are being posted on the board there. This will give you an idea of what is ‘in’.
For example if you are interesting in online or distance tutoring the it would be helpful to you if you brush up your tutoring skills and knowledge on the subject you are going to teach. If you are looking for jobs in web design then make sure that you know about the latest languages in use.

Prepare a portfolio

Some might call it a resume but we prefer to call it a portfolio. Your portfolio will be a showcase of the all that you know. It should contain all the information about you. It should concisely indicate all the work that you have done in the past. List your qualifications in such a way that they make it relevant in the area you are planning to work in. If you have any samples of your work then you can include them in the portfolio too.

How much to charge?

Now it is the time to decide how much you are going to charge for the work. You can charge by the hour or by word or by projects. Make your rate competitive. Remember you can always change your rate after projects and as you gain experience.

Start Applying

With all the above preparations, you are now ready to apply for jobs.  You can list yourself in freelance directories and also apply for jobs individually. If you are applying online then give them a two or three days to reply and make sure that you aim to build a long time contact.
Keep your mind open about some basic negotiations. Remember you are working freelance and therefore you can work on your terms.

Work ethics

It is very important for a freelancer to maintain his/her reputation at all the times. When you make a commitment make sure that you keep it at all times. Do not charge for something, which you have not done. Keep the communication lines open at all the times so that the client can reach you anytime.

By following the above steps, you will have a much easier journey in getting started as a freelancer. Happy bidding!

K Saravana Kumar

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